Our Council Members

Professional Summary

Mrs. Isabella Rossi is an accomplished Supply Chain and Quality Management professional with over 18 years of international experience in operational excellence, lean transformation, and continuous improvement. She is widely recognized for her expertise in developing quality assurance systems, implementing global standards, and optimizing complex supply chain processes for manufacturing and logistics organizations across Europe.

As the Director of Quality & Standards at the Chartered Institute of Supply Chain Management, Isabella oversees the development, implementation, and monitoring of institutional quality frameworks that ensure the highest professional standards in supply chain education, practice, and certification. Her strategic leadership has been instrumental in aligning the Institute’s programs with global best practices such as ISO 9001, ISO 28000, and EFQM Excellence Models.

Education

Master’s Degree in Industrial Engineering – Politecnico di Milano, Italy
Postgraduate Diploma in Supply Chain Management – Cranfield School of Management, United Kingdom
Certified Lean Six Sigma Master Black Belt – International Association for Six Sigma Certification (IASSC)

Professional Experience

Senior Consultant, Operations Excellence
EuroLean Consulting Group, Milan, Italy (2014 – Present)

Designed and led Lean and Six Sigma implementation projects for multinational manufacturing firms.
Reduced operational waste and improved supply efficiency by over 30% across multiple client sites.
Provided advisory on digital transformation and supplier quality management systems.

Head of Quality Assurance & Standards
ItalTrans Logistics, Bologna, Italy (2008 – 2014)

Directed all quality management operations and implemented ISO-compliant systems across 6 European warehouses.
Supervised audits and compliance checks, ensuring full adherence to international logistics and safety standards.
Spearheaded the integration of environmental sustainability metrics into logistics processes.

Quality & Continuous Improvement Engineer
Fiat Industrial Group, Turin, Italy (2005 – 2008)

Led Kaizen initiatives and introduced process mapping tools to improve assembly line efficiency.
Contributed to the company’s transition to a global supply network standardization program

Areas of Expertise

Quality Assurance & Supply Chain Standards
Lean Six Sigma and Operational Excellence
Supplier Evaluation & Performance Metrics
Strategic Procurement and Risk Management
Process Automation and Digital Transformation
Compliance & Certification Frameworks (ISO 9001, ISO 28000, ISO 14001)
Continuous Improvement & Workforce Training

Professional Affiliations

Member, European Supply Chain Forum (ESCF)
Fellow, Chartered Institute of Supply Chain Specialists (CISCM)
Certified Trainer, International Six Sigma Institute

Contributions to the Institute

At the Chartered Institute of Supply Chain Management, Mrs. Rossi:

Leads the Quality & Standards Committee, ensuring certification processes meet international benchmarks.
Oversees the Curriculum Accreditation Framework, guaranteeing academic excellence across partner institutions.
Chairs the Continuous Improvement Panel, which reviews member feedback and process efficiency.

Promotes global cooperation with quality and accreditation bodies in Europe, Asia, and Africa

Publications & Speaking Engagements

“Embedding Quality Systems into Global Supply Chains” – European Journal of Operations and Production Management (2023)
“Lean Culture and Supply Chain Sustainability” – Keynote Presentation, World Logistics Congress, Geneva (2022)
“Standardization as a Driver of Supply Chain Resilience” – International Quality Forum, Berlin (2021)

Awards & Recognition

European Excellence in Supply Chain Leadership Award (2023)
Lean Innovation Award, EuroLean Network (2019)

Outstanding Quality Improvement Professional, Italian Logistics Association (2017)

Languages

Italian (Native)
English (Fluent)
French (Intermediate)